Frequently Asked Questions
Everything you need to know about MorningBasket
Ordering & Delivery
All deliveries are made between 6:00 AM and 10:00 AM. Your basket will be at your door before you start your day.
Orders must be placed by 10:00 PM the night before. After that, your order will be scheduled for the next available delivery.
We currently serve selected residential societies in Pune, Maharashtra. Use our Check Availability page to see if we deliver to your area.
Yes! You can order directly via WhatsApp at +91 86982 92415. Just say hi and we'll help you get started.
Subscription & Payment
Choose any basket and we'll deliver it for 3 consecutive mornings. After that, you can continue with a subscription or simply stop — no pressure.
Absolutely. You can pause or cancel anytime from your dashboard. There are no lock-in periods or cancellation fees.
We currently accept UPI payments. Payment links are sent via WhatsApp after your order is confirmed.
Monthly subscriptions are billed in advance with a 10% discount. You can also pay daily if you prefer flexibility.
Fruits & Quality
We use ozonated water (O₃) to clean every fruit. This removes pesticides, bacteria, and surface contaminants without leaving any residue — ozone naturally converts back to oxygen.
We source directly from trusted farms and markets, prioritizing seasonal and local produce. No cold storage, no preservatives.
Currently, we offer fixed baskets curated for different family sizes. This helps us maintain quality and keep prices fair. Custom baskets may be available in the future.
Just let us know via WhatsApp. We'll either replace the items or adjust your next order. Your satisfaction matters to us.
Account & Management
You can skip any delivery from your dashboard before 10 PM the night prior. You won't be charged for skipped days.
Yes, you can change your basket anytime from your dashboard. The change will apply from your next delivery.
The fastest way is WhatsApp at +91 86982 92415. We typically respond within a few hours.
Still have questions?
We're happy to help. Reach out on WhatsApp and we'll get back to you quickly.
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